Hi! I'm Javier
Welcome to my Virtual CV
Information Technology Expert
Network Management, Cyber Security, Innovation
- javygarza@yahoo.com
- www.linkedin.com/in/javygarza
About me
Why hire me for your Next project?
+18
YEARS IT EXPERIENCES
TeamWork & Innovation
"The strength of the team is each individual member. The strength of each member is the team." – Phil Jackson
As an experienced and driven professional with hands-on technical expertise in the implementation of a wide variety of complex technology projects, strong knowledge of developing product requirements.
I bring to the table the problem-solving skills that allow me to excel in driving teams through all phases of the project life cycle always with a result oriented approach.
100% Result-oriented approach
100% Satisfied Clients
AREAS OF EXPERTISE
These are some of the “Hard skills” that I have gathered through my years in the IT field:
Management Skills:
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Project Management
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Network Management
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I & O Management
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Incident Management
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Report/Policy Development
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Vendor Management
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IT needs Assessment
Creativity Skills:
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Brand Development
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Digital Marketing
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Multimedia Development
Networking Skills:
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Routing & Switching
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Wireless
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Cyber Security
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VoIP
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DRP & Backup Services
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Cloud Services
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Troubleshooting\Diagnostics
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Technical Support
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CCTV Design and Installation
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Access Control Desing and Installation
Key Brands
Knowledge of Routers, Switches, Access Points, Firewalls, WAN Optimization, Wireless Controllers, Servers, Antivirus, OS, Monitoring tools, Web Development, and Multimedia Development of brands like:
Finding something interesting ?
IT GETS EVEN BETTER KEEP SCROLLING DOWN
Some Amazing projects under my belt
DATA CENTER RELOCATION
COMPANY: BRITISH AMERICA TOBACCO
Project Description: Relocate Mexico headquarters Data Center to new premises
which involved the re-allocation of all network equipment (Routers, Switches,
Access Points, Firewalls, Wireless Lan Controllers), Windows & Linux Servers, Voice
Gateways and cabling. We carried out a deep audit and mapping of every point of
connection of their 23 IDF (Intermediate Distribution Frame) with more than four
thousand nodes. All their branch offices connectivity throughout the country were
also migrated.
MPLS MIGRATION AND WIRELESS INFRASTRUCTURE UPGRATE
COMPANY: ACKLANDS GRAINGER
Project Description: Migrate existing E1 – MPLS connectivity to Ethernet
Technology and replace all “End of Life” wireless equipment from all Grainger
Mexico location including Wireless Lan Controller at the Headquarters.
REMEDIATION PLAN NIKE AMERICAS
COMPANY: NIKE
Project Description: Standardize and update network configuration
for all the Routers, switches and firewalls devices inside Nike America’s
Network
REDESIGN AND DEPLOYMENT OF NEW CORPORATE NETWORK
COMPANY: GRUPO TRANSREGIO
Project Description: Design, Create and Implement from scratch New
Layer 1, 2 & 3 Network (Routing, Inter VLAN connections, IP addressing,
cabling) Wireless network, Security layer (Firewalls and access-list
design) and VoIP Network for the 12 companies of the corporate group
(16 locations)
What I do best?
Here are some achievements
During my time in some companies, these represent some of my experiences and highlights of my work with them
Job title: Network Engineer II
Company: Grainger
Worked over 16 different projects that Involved Wireless replacement equipment, Infrastructure enhancement for the new Americas SAP project, Riverbed Deploy and Internet and MPLS Link migration nationwide. 10 of them as the primary owner and PM using Agile methodology, all closed successfully on time.
Before my arrival, most of the network projects of GMEX were managed, design and deploy by the Grainger US network engineer team making the manpower cost of each project very high.
Job title: Manager, Infrastructure Technology & Innovations
Company: Grupo TransRegio
Founder of the Innovation department, with 16 new Technologies applied to the fleet of urban buses (860 busses) developed by us and in the process of being patented. Making our Public transit company the only one in the country that creates its own technology.
Founder of the Analysis and repair department, making direct savings of more than 240,000 Dlls and recovering an expected profit of more than 1,900,000 Dlls with the only investment of 20,000 Dlls in 6 months.
Program manager and designer on the long term project of migrating our entire network to a new Cisco platform (Routing, Switching, Wireless, VoIP)
My staff: 42 employees
Job title: Network Engineer
Company: British American Tobacco (BAT)
Investigate, develop and create every technical documentation of the WAN, LAN and wireless network of BAT (British American Tobacco) making possible the migration from a 3Com platform to a Cisco platform increasing the performance of the network nation wide.
Note: This is only an example of a Visio diagram made by me, it is not the real network diagram of the company
Job title: Network Operations Analyst II
Company: Affiliated Computer Services (ACS)
Four times winner of “Shift with the best performance of the quarter” on the NOC (Network Operation Center)
Creator of all Quality & Performance reports managed in our NOC
Job title: Network Administrator
Company: Sally Beauty Supply
Creation, development & implementation of the INTRANET and Ticket Report System
My staff: 7 employees
Job title: Operations Engineering Support 2
Company: Celestica
Reduction of the “Alcatel Bone Pile” from 2,200,000 Dlls to 76,000 DLLs in a year
Reduction of the “Avaya Bone Pile” from 178,000 Dlls to 12,000 DLLs in 5 months
My staff: 45 employees
Here comes the last part!
now you are committed! KEEP SCROLLING DOWN
Education
Bachelor of Engineering in Electronics & Communications.
(2002 – 2007) UANL, Nuevo Leon, Mx.
CCNA (Cisco Certificate Network Associate)
Routing, Switching, Security, Wireless, VoIP
Work Experience
My History
- Analyze business needs presented by users and recommend technical solutions with the completion timeline
- Maintain the organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans
- Direct research in emerging technology by studying organization goals, strategies, practices, and user projects
- Produce detailed timelines and implement effective project control for each software release
- Verify application results by conducting system audits of technologies implemented
- Preserve assets by implementing disaster recovery, backup procedures, information security, and control structures
- Recommend information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, and anticipating organizational requirements
- Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action
- Install hardware and peripheral components
- Load appropriate software packages such as operating systems
- Administer email and anti-virus systems
- Troubleshoot and resolve user issues relative to all corporate software in a timely manner
- Participate in all hardware and software evaluations and maintains vendor contracts
- Maintain quality service by establishing and enforcing organization standards
- Analyze business needs presented and recommend technical solutions with the completion timeline
- Maintain the organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans
- Produce detailed timelines and implement effective project control for each software release
- Maintain quality service by establishing and enforcing organization standards
- Manage the installation, maintenance, and monitoring of the organization’s LAN, WAN, WLAN, Security and IS environments.
- Develop KPIs (Key Performance Indicators) for the IT department.
- Manage 1st, 2nd, and 3rd level of support of OSP IT & Communications equipment/system
- Work as PM (program manager) of all projects related to IT & Communications using PMI methodology
- Manage the relationship with IT suppliers
- Act as QA supervisor for any installation made by a provider (IT related)
- Creation and development of internal policies related to IT & Communications
- Identify opportunities to simplify and keep the Network and Security infrastructure current.
- Continually define ways to increase customer satisfaction and deepen internal client relationships
Assign to NIKE account (Network engineering team for AMERICAS):
- Ensure all software and hardware products are compatible with network integration
- Manage the installation, maintenance, and monitoring of the organization’s local area network systems
- Manages the installation, maintenance, and monitoring of the organization’s wide area network systems
- Design, analyze, plan, and implement various network components
- Assist in the development and evaluation of network performance criteria and measurement methods
- Manage the testing and analysis of all components of network facilities to ensure the operational status
- Identify network problems and oversee resolution of problems
- Participate in the research, design, planning, and development of new advanced network technologies, network components, and radio frequency and/or wireless transmission
In charge of WAN, LAN, Wireless GMEX Network
- Work as PM (program manager) of all network-related projects at Grainger Mexico
- Develop and create new efficiency reports for network area
- Create Business plans for new IT projects (network related)
- Supported new infrastructure requirements, including planning & Design.
- Managed the relationship with IT suppliers
- Act as a Quality supervisor for installations related to the IT department provided by a supplier
- Performed the installation, configuration, and removal of Network equipment
- Supported second and third-level escalation on any event related to the GMEX network
- In charge of the “Infrastructure department” (IT security, Help desk, Field Service, Network engineering, voice and data wiring, wireless and VoIP communication )
- In charge of the “Technology onboard department” (GPS trackers, wireless communications, bar counters, and support to any technology installed within the company vehicles (public transit buses))
- In charge of the “Innovation department” (development of new technology that can improve efficiency and productivity in all the main products of each company that belongs to our corporative group)
- Working as a program manager and consultant for any new implementation of any kind of technology at our headquarters, branches, and companies that belong to our corporative group.
- In charge of providing all the support and maintenances needed “24/7” to any IT equipment at our headquarters, branches, and companies that belong to our corporative group.
- In charge of providing support to all installed systems within the company vehicles (public transit buses)
- In charge of developing new products that would improve efficiency in all current processes that support operations
- Perform installations, configurations, and removals of any technology equipment within our headquarters, branches, and companies that belong to our corporative group.
Assigned to the British American Tobacco (BAT) Mexico account as a Network Engineer and administrator of their wireless network; in this role, I:
- Supported new infrastructure requirements, including planning & Design for a variety of projects.
- Managed the relationship with their IT suppliers
- Acted as a Quality supervisor for all installations related to the IT department provided by a supplier
- Performed the installation, configuration, and removal of Network equipment
- Acted as IT consultant on-site in a variety of projects within BAT
- Supported second level escalation on any event related to the network of BAT Mexico
- Event Correlation & Prioritization
- Fault Isolation & Problem Management
- Incident Management
- Monitor Data Center Connectivity
- Monitor Wide Area Network
- Network Documentation Updates
- Vendor Access
- Vendor Escalation
- CNT Hardware Maintenance and Replacement
- Core Hardware Configuration\Console
- Core Hardware Replacement
- Core Hardware Resets
- Customer Notification/Update
- Dmarc Room Maintenance\Installations\Access
- Corporate Wireless LAN Device
- Troubleshooting\Diagnostics
- Manage the installation, maintenance, and monitoring of the organization’s LAN, WAN, WLAN, Security and IS environments.
- Develop KPIs (Key Performance Indicators) for the IT department.
- Manage 1st, 2nd, and 3rd level of support of OSP IT & Communications equipment/system
- Work as PM (program manager) of all projects related to IT & Communications using PMI methodology
- Manage the relationship with IT suppliers
- Act as QA supervisor for any installation made by a provider (IT related)
- Creation and development of internal policies related to IT & Communications
- Identify opportunities to simplify and keep the Network and Security infrastructure current.
- Continually define ways to increase customer satisfaction and deepen internal client relationships
- Leader of Failure Analysis area CFT Cummins, Shift Leader of Failure Analysis area CFT Alcatel.
- Organisation of Failure Analysis areas.
- Owner of efficiency measures (Reports and Charts).
- Report Development for a variety of projects
- Analysis of failure data to improve and implement new ways of reducing Bone Pile failures
- Troubleshoots and repairs failed products.
- Inspects for physical and visual quality requirements.
- Isolates and replaces faulty components.
- Troubleshoots and repairs test equipment/fixture problems.
- Exchange information whit other engineering areas and provide explanations in problem solving to find root causes of failed products in the production line
Telecommunications Practitioner
- In charge of the acquisition and installation of media equipment for stores and centers nationwide.
- Owner of dead line report on the acquisition and installation of media equipment for stores and centers nationwide.
- Part of Switches Standardization Project.
- Report Development for a variety of projects
- Support Engineer (outsourcing) / Practitioner (Technical Support Levels 1 & 2)
- Installation and maintenance of electronic equipment: PC, Laptop, Laser and Inkjet printers, Scanners, etc.
- Reviewed repairs and warranties with suppliers.
- Determined procedures to change outdated equipment and established a delivery timetable for suppliers.
Seminars, Training & Diplomas
Aditional Training
- TQM workshop (Total Quality Management)
- Hoshin Kanri workshop
- ITIL fundamentals
- “IPC-A-610D” certification program (standardized acceptance and rejection of electronic assemblies)
- CISCO Certificate Network Associate (CCNA)
- CIPT1 course (CCNP Voice)
- CCNA Wireless, VoIP & Security training.
- Junos as a second language (Juniper Tech)
- Cisco Collaboration Strategy Seminar
- Aruba Wireless Training
- NetBrain Software tool training
- Wiring and communications (network) diploma.
- Computer Installation and Maintenance diploma.
- Microsoft Access 2016 Master Class
- Adobe Premiere Pro CC
- Adobe After effects CC
- Adobe XD CC
Contact
“Success is best when it’s shared.”
– Howard Schultz
